1. Introduction
Crossroad.co.uk ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Christian dating service.
2. Data Controller
Crossroad.co.uk is the data controller responsible for your personal data. We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. Information We Collect
We collect the following types of information:
- Account information: name, email address, date of birth, gender, location
- Profile information: photos, bio, denomination, interests, relationship preferences
- Communication data: messages between users (stored securely)
- Technical data: IP address, browser type, device information, access times
- Payment data: processed securely through third-party payment providers (we do not store card details)
4. How We Use Your Data
We use your personal data to:
- Provide and maintain our dating service
- Match you with compatible users based on your preferences
- Verify profiles and ensure community safety
- Process payments for premium subscriptions
- Send service-related notifications
- Improve our platform and user experience
- Comply with legal obligations
5. Legal Basis for Processing
We process your data based on: your consent (profile creation), contractual necessity (providing the service), legitimate interests (security, fraud prevention), and legal obligations (UK law compliance).
6. Data Sharing
We do not sell your personal data. We may share your data with:
- Other users (only the profile information you choose to make visible)
- Payment processors (Stripe, PayPal) for transaction processing
- Hosting and infrastructure providers
- Law enforcement agencies when required by law
7. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal purposes.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@crossroad.co.uk
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and regular security audits.
10. International Transfers
Your data is stored on servers within the United Kingdom. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place.
11. Children
Our Service is not intended for anyone under 18 years of age. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform.
13. Contact Us
For privacy-related enquiries: privacy@crossroad.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
Last updated: February 2026.